It is always a pleasure speaking with you and your team. I can not express our gratitude enough for the professionalism and knowledge that show. Your tech support is, in my perspective, well above par. Your team is quick to respond, even if it’s just to let us know that you don’t have an answer at the moment. The fact that communication persists and is encouraged is beyond what I’ve received from other software vendors. I know without question that once you have found a solution, you’ll be in touch. Every issue I have brought to attention has been handled with the utmost professionalism that one would expect. Your patience does not go unnoticed and your commitment to success is admired.  Here at Diamond area Fire protection district,  we applaud you and your team for making such a valiant effort to assist other agencies with their needs. Keep up the great work.