ResponseMaster by Emergency Solutions, Inc.
ResponseMaster is an easy-to-use application that enables users to do many tasks from their computer or mobile device while in the field. A single integrated database that shares data between tasks, eliminating the need for redundant data entry in multiple programs.
- Incident reporting section with a user friendly interface to walk users through the reporting process. Multiple pull-down lists, all with search field capability to speed you through your reports. Optional process to provide Quality Assurance checking of completed reports.
- Automatically submit NFIRS reports for your department to remain compliant.
- On-line dashboard to keep you informed of your department's activities.
- Department Admin section to manage personnel and apparatus with multi-fdid and multi-station capability.
- Fleet Management section to track information on your department's assets.
- Optional Insurance Billing capability to assist your department in recovering costs accrued while working incidents, handling false alarms, inspection billing, and permit billing services available, all with no additional actions required.
For Firefighters
ResponseMaster is an easy-to-use application that enables you to do a multitude of tasks from your computer or mobile device while in the field. A single integrated solution that shares data between tasks, eliminating the need for redundant data entry in multiple programs.
For Administrators
ResponseMaster offers custom reporting, automated data export to NFIRS, and cost-recovery and billing solutions, providing an all-in-one application with no contracts or upfront cost.
Before switching to Response Master, we were using three different systems for reporting, response, and cost recovery. After switching not only are we saving money overall, but have recovered enough to pay for itself plus. The reporting software also automatically loads to TXFIRS/NFIRS making one less step for me to do as well. The reports…
- Craig Powell Fire Chief - Liberty County ESD#7
From all of us here at Moore VFD, I would like to say thank you for all you guys do for us. You have made my job easy as a chief and everyone else’s job as well. We had an awesome year last year, through your hard work and what you collected for us we raised almost 50 percent of our ESD budget amount. For a small dept with a very small budget that is big for us, very big. With a great team in place, and your team to support us, a slightly bigger esd budget for 2019/2020 fiscal year we have positive growth coming. So from all of us, please pat each one of your members on the back and tell them thank you!
- J.D. Earls Fire Chief
Get Started with ResponseMaster
With tools to make every part of your process faster, easier, and more accurate.
Awards & Acknowledgements
We do everything for our clients, people, and partners, not to win awards. But it’s nice to be seen for the work we do.
Cover story | Top 10 Fire Protection Solution Providers
Best Specialist Firefighting Technology Solutions Firm 2019
Integration & Automation
Integrations and automation make your job faster and easier.
NFIRS
ResponseMaster automatically exports your incident data to state and federal agencies so you don't have to.
Cost Recovery
ResponseMaster automatically exports incident reports to the integrated billing system based on your parameters. Our cost recovery specialists handles it from there, but you get real-time status of all claims right from within ResponseMaster. No extra steps; just complete the incident report and get paid.
NOAA
ResponseMaster uses NOAA data to automatically fill out weather-related fields in the incident report and to provide proactive alerts to your personnel about adverse weather events via dashboards and the website.
Your Website
ResponseMaster has widgets that you can embed on your website to provide real-time information on things like your call volume and fire danger. Simple to set up.
More than just software and detailed reports?
ResponseMaster is the one and only truly all-in-one solution offering incident notifications, station alerting, real-time dashboards that show weather, incident information, fire danger, and much more, and Kiosks that allow easy logging of SCBA fills and Gear washing.
Mobile App
The process of managing a task through its life cycle. It involves planning, testing, tracking.
Station Alerting
Complete station alerting solutions that are cost-effective, easy to install, and shave time off of turnout.
Dashboards & Kiosks
Easy to use situational awareness displays and interactive kiosks that make logging SCBA fills and Gear Washes faster and easier.